Privacy and Cookies Policy
Privacy Notice
1. Identity and Contact Details
This privacy notice details how we use information collected by the website: www.talkingtherapy.london
This website is managed in accordance with the relevant data protection legislation in the UK, by the owner Antonios Georgiadis.
2. The Data
Whilst you use the website, information that is personally identifiable may be collected. The table below describes this information and the reasons it is collected.
Information Collected, purpose and legal basis
Information: The pages you visit and your activities whilst browsing the site, the type of your device (Mobile/Tablet/Desktop)
Purpose: To help us understand how people use the site
Legal basis: Legitimate interests
Information: Your contact details (Name, email address and phone number), and information you provide on a contact form
Purpose: To allow us to respond to your enquiry
Legal basis: Consent
Information: Your contact details
Purpose: To send you information about my services
Legal basis: Legitimate interests. You have the right to opt out at any point
3. Retention
In accord with relevant data protection legislation, we will not retain your information for longer than is necessary for the purposes listed above and to deal with any complaint or dispute you may have.
The website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Note, we will not share your data with any other company or third-party directly or indirectly. Should this become the case in the future, you will be asked to provide consent and will be given the option to opt out.
If you require further information about our information retention policies, please contact us.
4. Your rights
Under UK and EU data protection legislation, you have a number of rights with respect to your information. These include:
• The right to be informed about the information we hold about you
• The right of access to the information we hold about you
• The right to have any errors rectified
• The right to withdraw consent (where consent is the basis of processing)
• The right to object to processing
If you have any questions about the information we hold, to opt-out from any the retention of your personal details, how we use it or how to exercise these rights, please contact us at tony@talkingtherapy.london or on the phone number +44 7840843702.
5. Complaints
If you have any cause for complaint about the way we handle your information, please contact us and we will do our best to resolve the situation for you. You also have the right to complain directly to the Information Commissioner’s Office. You can find details of how to contact them here: https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.
6. Cookies
To make this site work properly, we sometimes place small data files called cookies on your device.
Most websites do this too.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
How do we use cookies?
A number of our pages use cookies to remember:
• Your display preferences, such as contrast colour settings or font size if applicable
• If you have agreed (or not) to our use of cookies on this site
Cookies are also stored by Google Analytics, the Google service which measures the effectiveness and efficiency of the website.
Please visit this page to see the cookies saved in your browser by Wix.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally. These cookies are not used for any purpose other than those described here.
How to control cookies
You can control and/or delete cookies as you wish - for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
7. Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via email at tony@talkingtherapy.london or via phone on +44 7840843702.